{"id":592,"date":"2019-07-31T15:01:13","date_gmt":"2019-07-31T15:01:13","guid":{"rendered":"http:\/\/dev.secutron.com\/support\/"},"modified":"2024-07-18T16:17:16","modified_gmt":"2024-07-18T20:17:16","slug":"support","status":"publish","type":"page","link":"https:\/\/secutron.com\/fr\/support\/","title":{"rendered":"Soutien"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"592\" class=\"elementor elementor-592\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section data-dce-background-image-url=\"https:\/\/secutron.com\/wp-content\/uploads\/red-pattern-bg.png\" class=\"elementor-section elementor-top-section elementor-element elementor-element-d7fac05 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d7fac05\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6fa5a92\" data-id=\"6fa5a92\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div data-dce-title-color=\"#FFFFFF\" class=\"elementor-element elementor-element-fb91d08 elementor-widget elementor-widget-heading\" data-id=\"fb91d08\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">AIDE &amp; SOUTIEN<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-76a0411 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"76a0411\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-bbb2a99\" data-id=\"bbb2a99\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div data-dce-title-color=\"#000000\" class=\"elementor-element elementor-element-7614ad7 elementor-widget elementor-widget-heading\" data-id=\"7614ad7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Nous sommes fiers d'apporter des r\u00e9ponses rapides et pr\u00e9cises aux questions et aux probl\u00e8mes de nos clients, <br>\nnous mettons \u00e0 votre disposition un ensemble de ressources qui vous permettront de trouver des r\u00e9ponses et de r\u00e9soudre de nombreux probl\u00e8mes par vous-m\u00eame.<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-07d3610 elementor-section-content-top elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"07d3610\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-0c1a238\" data-id=\"0c1a238\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d28abf1 dce_masking-none elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"d28abf1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img fetchpriority=\"high\" decoding=\"async\" width=\"660\" height=\"660\" src=\"https:\/\/secutron.com\/wp-content\/uploads\/Wrench_Thickened.png\" class=\"attachment-full size-full wp-image-2328\" alt=\"\" srcset=\"https:\/\/secutron.com\/wp-content\/uploads\/Wrench_Thickened.png 660w, https:\/\/secutron.com\/wp-content\/uploads\/Wrench_Thickened-300x300.png 300w, https:\/\/secutron.com\/wp-content\/uploads\/Wrench_Thickened-150x150.png 150w, https:\/\/secutron.com\/wp-content\/uploads\/Wrench_Thickened-600x600.png 600w, https:\/\/secutron.com\/wp-content\/uploads\/Wrench_Thickened-100x100.png 100w\" sizes=\"(max-width: 660px) 100vw, 660px\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">OUTILS ET RESSOURCES<\/h3><p class=\"elementor-image-box-description\"><a style=\"color:#d62025\" href=\"\/downloads-firmware-and-configurators\/\">Firmware et configurateurs<\/a><br \/><a style=\"color:#d62025\" href=\"product-documents\/?country=\">Documents sur les produits<\/a><\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-8e538f0\" data-id=\"8e538f0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div data-dce-title-color=\"#000000\" class=\"elementor-element elementor-element-8f31510 dce_masking-none elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"8f31510\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img decoding=\"async\" width=\"737\" height=\"730\" src=\"https:\/\/secutron.com\/wp-content\/uploads\/Customer-Care_Icon_Thickened.png\" class=\"attachment-full size-full wp-image-2329\" alt=\"\" srcset=\"https:\/\/secutron.com\/wp-content\/uploads\/Customer-Care_Icon_Thickened.png 737w, https:\/\/secutron.com\/wp-content\/uploads\/Customer-Care_Icon_Thickened-300x297.png 300w, https:\/\/secutron.com\/wp-content\/uploads\/Customer-Care_Icon_Thickened-150x150.png 150w, https:\/\/secutron.com\/wp-content\/uploads\/Customer-Care_Icon_Thickened-600x594.png 600w, https:\/\/secutron.com\/wp-content\/uploads\/Customer-Care_Icon_Thickened-100x100.png 100w\" sizes=\"(max-width: 737px) 100vw, 737px\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">SOINS AUX CLIENTS<\/h3><p class=\"elementor-image-box-description\"><a style=\"color:#d62025\" href=\"\/support\/support-tickets\/\">Soumettre un ticket d'assistance<\/a><br \/><a style=\"color:#d62025\" href=\"mailto:technicalsupport@mircomgroup.com\">Contacter le support technique <\/a><br \/>\n<a style=\"color:#d62025\" href=\"https:\/\/mircom.com\/technical-support\/submit-return-material-authorization-form\/\">Soumettre l'autorisation de retour de mat\u00e9riel<\/a><\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-d54ffea\" data-id=\"d54ffea\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div data-dce-title-color=\"#000000\" class=\"elementor-element elementor-element-02a48aa dce_masking-none elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"02a48aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img decoding=\"async\" width=\"737\" height=\"737\" src=\"https:\/\/secutron.com\/wp-content\/uploads\/Asset-4@4x.png\" class=\"attachment-full size-full wp-image-2330\" alt=\"\" srcset=\"https:\/\/secutron.com\/wp-content\/uploads\/Asset-4@4x.png 737w, https:\/\/secutron.com\/wp-content\/uploads\/Asset-4@4x-300x300.png 300w, https:\/\/secutron.com\/wp-content\/uploads\/Asset-4@4x-150x150.png 150w, https:\/\/secutron.com\/wp-content\/uploads\/Asset-4@4x-600x600.png 600w, https:\/\/secutron.com\/wp-content\/uploads\/Asset-4@4x-100x100.png 100w\" sizes=\"(max-width: 737px) 100vw, 737px\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">CONTACT SECUTRON<\/h3><p class=\"elementor-image-box-description\"><a style=\"color:#d62025\" href=\"tel:+9056604655\">T\u00e9l\u00e9phone : +1-905-660-4655 +1-905-660-4655<\/a><br \/>\n<a style=\"color:#d62025\" href=\"tel:+18886472655\">Sans frais : +1-888-647-2665<\/a><\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>HELP &amp; SUPPORT While we pride ourselves on fast and accurate responses to customer questions and problems, we provide an array of resources to enable you to find answers and resolve many problems on your own. TOOLS &#038; RESOURCES Firmware &#038; ConfiguratorsProduct Documents CUSTOMER CARE Submit a Support TicketsContact Technical Support Submit Return Material Authorization [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-592","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Support - Secutron<\/title>\n<meta name=\"description\" content=\"Find firmware, product documents, and customer care options. 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